FAQ – Light Bar Supply

FAQ

Customer Service

Our Limited 6 Month Warranty

We are so confident in the quality of our products that we know you will love them from the time you buy them till the time you mount them up on to your vehicle.

We offer a limited 6 month Warranty on all of our products. This warranty protects our customers against damaged or defective goods.

Free Shipping

All of our Light Bars and added accessories come with free shipping to USA and Canada! Canadian customers do NOT have to pay Duty Fees. 

Canceling Orders/Returns

Canceling - We are only able to cancel orders within the first 2 hours after the order is placed. After that the order has most likely been processed and is prepping for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

Returns - We do offer returns and exchanges for items that arrive damaged or defective as stated in our warranty section. However, customers are responsible for measuring their mounting surface to avoid any issues as we do not accept exchanges for wrong sized orders.

Will your light bars fit my vehicle?

All of the light bars we carry are universal, they are made to fit any vehicle. Each Light Bar includes universal mounting brackets and hardware. We suggest every customer measure the area they plan on placing their bar before they order to avoid any issues after delivery as we do not accept returns or exchanges unless the product arrives damaged or defective.

What does IP 67 mean? 

This is a standardized way to measure solid particle (the first number (6)) and liquid (the second number (7)) penetration resistance. In this case, 6 is the highest level for solid particle resistance meaning that the unit is dust tight. 7 is the second highest level, but considering these aren't meant for submarines, it is the highest practical level you should pay for and means these lights can stand to be submerged below 3.2 feet of water for 30 minutes without damage.